Privacy Policy

Overview

SpringWise ("SpringWise", "we", "us") is a product of Aurionis-Ventures LLC. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using SpringWise, you consent to the practices described here.

Company address: 16192 Coastal Highway, Lewes, DE 19958, United States.

Information we collect

• Account information: name, email address, authentication data, and household details you provide.
• Financial data: when you connect accounts through Plaid, we receive account, balance, and transaction details needed to provide the service.
• Usage data: device, browser, IP address, and log data used to maintain security and diagnose issues.
• Analytics data: page and interaction metadata collected through Google Analytics to understand product usage and improve the service.
• Communications: messages you send to support or within the application.
• Cookies: session and preference cookies required for login and performance.

How we use information

• Provide, operate, and improve SpringWise features and household collaboration tools.
• Authenticate users, prevent fraud, and secure our systems.
• Process subscriptions, billing, and customer support requests.
• Send important service communications and product updates.
• Comply with legal obligations and enforce our terms.

How we share information

We do not sell personal information. We may share data with trusted service providers who help us deliver the service (for example: hosting, analytics, email delivery, payment processing, and financial data connectivity such as Stripe, Plaid, and Google Analytics). We may also disclose information to comply with law, protect rights, or as part of a business transfer.

Data retention

We retain information as long as your account is active or as needed to provide the service. We may keep certain records to comply with legal obligations, resolve disputes, or enforce agreements. You can request deletion by contacting us.

Security

We use administrative, technical, and physical safeguards designed to protect your information. No system is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• Access, update, or delete your account information from within the product.
• Opt out of non-essential emails via the unsubscribe link or by contacting us.
• Request a copy or deletion of your data by emailing support@springwise.app.

Children

SpringWise is not intended for children under 18. We do not knowingly collect data from children.

International transfers

We operate in the United States. If you access SpringWise from outside the U.S., you understand that your information may be processed in the United States.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date.

Contact

Questions about this policy can be sent to support@springwise.app.